CUSTOMER CARE

At n-silver, your satisfaction is our top priority. We are committed to providing high-quality German silver products and an exceptional shopping experience. If you have any questions, concerns, or feedback, our customer care team is here to help.

How to Contact Us:

Email: For all customer inquiries, feel free to email us at wecare@n-silver.com. We strive to respond within 24 hours on business days.
Phone: Our customer care team is available to assist you Monday to Saturday, from 9:00 AM to 6:00 PM (IST). Call us at +91-9150-404819
Live Chat: Get real-time assistance by chatting with one of our representatives. Look for the chat icon in the bottom-right corner of your screen during business hours.
Social Media: Reach out to us via our social media channels for quick responses and updates.

Frequently Asked Questions (FAQ):

Check out our FAQ page to find answers to common questions regarding shipping, returns, product care, and more.

Shipping & Returns:

At n-silver, we take pride in the quality of our products. If you're not completely satisfied, we offer hassle-free returns and exchanges within 30 days of delivery. Please visit our Returns and Refunds Policy for more details.

PRIVACY & SAFETY

At n-silver, we value your trust and are committed to ensuring the privacy and safety of your personal information. This Privacy and Safety Policy outlines how we collect, use, and protect your data when you use our website, shop with us, or interact with our customer care team.

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand your preferences and improve website functionality. You can control or disable cookies through your browser settings.

Privacy Policy Updates

We may update our Privacy and Safety Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.

WHOLESALE INQUIRIES

At n-silver, we offer attractive wholesale pricing for bulk orders, making us the perfect choice for return gifts, corporate gifts, weddings, special events, and more. Whether you're planning an event or looking for unique gifts for your business, our high-quality German silver products are a memorable and elegant option.

Bulk Order Benefits:

Special Pricing: Enjoy discounted prices on orders of 50, 100, or more pieces.
Custom Packaging: We offer customizable packaging solutions for corporate or special occasions.
Wide Selection: Choose from a range of beautifully crafted German silver products, perfect for any event or gift-giving need.
Fast & Reliable Shipping: We ensure your bulk order reaches you on time, no matter the size.

How to Place a Wholesale Order:

To inquire about wholesale pricing and place a bulk order, please contact our sales team directly with the following details:

Product(s) of Interest: List the items you’re looking to order in bulk.
Quantity: Minimum order size for wholesale pricing is 50 pieces, but we offer tiered discounts for orders of 100 pieces and more.
Event or Purpose: Let us know if you're ordering for a specific event, such as a corporate function or wedding, and if you need any custom packaging or branding.
Delivery Timeline: Include your preferred delivery timeline so we can accommodate your needs.

Contact Us:

Email: Send your inquiry to wecare@n-silver.com, and our team will respond within 24–48 hours with pricing and details.
Phone: Call us at +91-9150-404819 to speak directly with our sales team during business hours (Monday to Friday, 9:00 AM to 6:00 PM IST).

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods

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